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If you would like more information about us or our products, please e-mail us at info @ or contact us by telephone on 03333 4455 35 (UK basic-rate call) but please note that whilst we will answer the phone as soon as we can, at times when we are busy the phone may not get answered immediately.

However, you may leave a message and we will return your call as soon as possible. If your query is not urgent, please e-mail us so that we may give you a more informed answer. Alternatively you may write to us at Manuka Honey Ltd, Surrey Oak, 34 Wood Street Green, Guildford, Surrey GU3 3EU  UK.

Please note that we have no retail outlet at the above address and personal collection is only possible by specific prior arrangement. However, if your requirement is urgent, we are usually able to arrange urgent delivery by Royal Mail Special Delivery or by next-day courier. Please contact us for more details and costs.

We endeavour to despatch all orders within 48 hours of receipt (Monday - Friday) and, in the normal course of business, delivery may be expected by standard mail or courier service within 3 to 4 working days. However, at busy times or should there be a further Covid-19 pandemic, deliveries may take 3 or 4 additional working days. Please also see our Delivery page for more information.