Manuka Honey Ltd - Tracking Your Order
To track your order, first login. Then click here to view your orders or change your account details
Excepting weekends and bank holidays, we expect to pack and despatch all orders with 48 hours. In the unlikely event of any problem with your order, you can rest assured that we will contact you without delay.
Orders over 2kg are usually sent by courier. Orders under 2kg are usually sent by Royal Mail post. Both couriers and Royal Mail would normally deliver to you in the UK within two to four working days.
In the event that you have not received your order within a week, please contact us and we'll do our best to find out the reason for the apparent delay. However, do bear in mind any unavoidable disruption to deliveries such as extreme weather conditions or industrial action which may prejudice normal delivery times.
In the meantime, if you would like to talk to us about our products or would like any advice, feel free to call us on 0 3333 4455 35 (UK basic rate call).