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Manuka Honey Ltd - T&Cs

1. Manuka Honey Ltd.

a) "Manuka Honey Ltd." is registered in England & Wales with company number 08186289. Our registered office is at Surrey Oak, 34 Wood Street Green, Guildford, Surrey GU3 3EU.
b) The material in the Web Site is copyright to Manuka Honey Ltd. or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

2. Contacting Manuka Honey Ltd

a) Our contact address is:
Surrey Oak, 34 Wood Street Green, Guildford, Surrey GU3 3EU.
You may also contact us by telephone on 0 3333 4455 35 or e-mail us at enquiries

3. Disclaimer:

i) Web Site Information
a) The intention of this Web Site is to convey the findings about the potential healing qualities of manuka honey and to make available top quality honeys, honey products and other products in order that the benefits of very special products may be experienced.
b) We have tried to ensure that the information provided is accurate. However, we make no representation and give no warranty of any kind in respect of the information. In particular, no assumption may be made as to accuracy or that the information is complete or exclusive. It is neither intended that the information given should replace sound medical advice nor that the taking of prescribed medications should be prejudiced.
c) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

ii) Description of Products
a) The description and specification of products in the Web Site is only approximate and we and our suppliers reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Prices and availability are also subject to change without notice.

4. Ordering Products

a) You may order products from the Web Site by submitting a completed order form through the checkout procedure on this Web Site or by telephoning us on 03333 4455 35.
b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

5. The Price and Payment

a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not necessarily the cost of delivery.
b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
c) Payment is made by debit card, credit card, cheque or PayPal at the time we accept your order. (The debit and credit cards we accept are listed in the Web Site at the time you place your order). Note we will neither store your card details nor share them with third parties. Refunds will generally be made by means of a credit to your card or PayPal account.
d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

6. Delivery of Products

a) We will arrange for delivery of the products you order by the method and to the address which you specify in the checkout procedure. However, the time of delivery will not be essential to the contract between us.
b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

7. Cancelling Orders

a) You may cancel your order by notifying us in writing at any time within 7 days after your products have been delivered. The notification must state your order number and give the reason for cancellation.
b) If you cancel your order after we have despatched the products, then you must return the products to us at the address mentioned above. The products must be returned in good condition and at your own expense. We recommend the use of a 'Signed-for' Delivery Service.
c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

8. General

a) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.
b) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.